Category: Technical

Technical questions

Unstable Connection

If you’re having connection problems while playing, follow these steps: 1. Make sure you’re connected to a network and your connection is stable. 2. If you’re using mobile internet, try switching to Wi-Fi. We recommend using Wi-Fi or 4G/5G as they offer a better connection. 3. Try restarting your device and reloading the game. If […]

My game crashes!

1. Firstly, please make sure that your phone meets the game system requirements. 2. The device may be overloaded if too many applications are running. Close all launched apps, restart your device, and relaunch the game. 3. Make sure you use the latest version of the game. 4. Check if your device software is updated […]

How to restart the game?

Sometimes it’s necessary to restart the game. To do a proper restart, please choose your OS and follow instructions below: iOS https://support.apple.com/en-us/HT201330 Android https://www.tomsguide.com/us/close-android-apps,news-21281.html