Payment issues

I didn’t get my order!

Orders usually deliver instantly but may take longer. When such delays occur, it means the purchase is still being processed. There is no need to try purchasing the same item again – it should arrive soon!


If you still haven’t received a purchase made more than 24 hours ago, please contact us at and make sure to provide your order reference number that has been sent to you via email by Google Play.

What are Limited Time Offers?

Offers are sets of various resources (coins, gems, etc.) offered at profitable prices. You can buy them for real money.

How to avoid accidental purchases in the game?

To avoid accidental purchases in the Google Play Store, please follow these steps:

1.Access the Google Play Store.

2.Enter the “Settings” menu.

3. Look for “User Controls” and activate “Use password to restrict purchases”.

4. Enter your password and tap confirm when finished.

5. Any subsequent in-game purchase after changing your settings will require your security password.

How to break the Piggybank?

Chipped gems from the excavations are being fixed in Piggybank’s belly. Once you have at least 150 gems collected, you can break the Piggybank and get all of them. To do it, you need to purchase a special in-app in the shop menu of the game.

Contact us!

We will help you! 🙂

We try to answer common questions with our FAQs, so please take a moment to browse these helpful articles. If none of this applies to your case, reach out with this Contact Form.