I was charged for a subscription by Apple iTunes and want a refund

Sadly, here at Infinite Dreams, we don’t have access to Apple’s App Store’s subscription or billing details to cancel or refund these purchases. We do apologize.

If you were charged for Pottery Premium by Apple iTunes after purchasing a subscription within the Let’s Create! Pottery 2 app on an iPhone or iPad and would like a refund, you must contact Apple directly, as they do not provide us with the ability to process refunds. Only Apple can process refunds for purchases made through an Apple iTunes account.

You can contact Apple Customer Support directly at https://getsupport.apple.com/. When you get to this page, click “Billing & Subscriptions” followed by “Subscriptions & Purchases.” Once here, you’ll be given a variety of avenues through which you can contact Apple.

We also recommend that you cancel your subscription to prevent being charged again next cycle. To do so, you’ll just need to turn off auto-renew within your phone’s iTunes account settings. Calm is not able to manage this for you on our end, but the steps are easy and you can do it at any time. Please see this support article for details: http://support.apple.com/kb/ht4098