Category: Device

How to avoid accidental purchases in the game?

To avoid accidental purchases in the Google Play Store, please follow these steps: 1.Access the Google Play Store. 2.Enter the “Settings” menu. 3. Look for “User Controls” and activate “Use password to restrict purchases”. 4. Enter your password and tap confirm when finished. 5. Any subsequent in-game purchase after changing your settings will require your […]

I didn’t get my order!

Orders usually deliver instantly but may take longer. When such delays occur, it means the purchase is still being processed. There is no need to try purchasing the same item again – it should arrive soon!


If you still haven’t received a purchase made more than 24 hours ago, please contact us at and make sure to provide your order reference number that has been sent to you via email by Google Play.

Why are some dinosaurs grayed out?

Sometimes you may encounter a dinosaur that is grayed out. It may happen during the Battle Arena or when visiting a park of your friend. It means that this dinosaur has not yet been unlocked in your game. It may be a completely new dino or higher level than those in your pen.

What are Seasons?

Seasons are periods during which the players participating in online Battle Arena are ranked against each other on the Leaderboards. With the beginning of the first Season, all the players have their trophies reset to 0 and are awarded a corresponding number of gems. This way all players can enter Seasonal leaderboards with equal chances. […]


Please note that to start a Friendly Battle, both you and your friend need to open the rankings menu at the same time. Look for a green dot, next to your friend’s nickname and score, to check if they’re available.

What is a Friendly Battle and how can I play one?

Friendly Battle is basically an arena battle with your friend. To start a Friendly Battle, you need to make sure your friend is on your ranking list. Tap on the “RANKINGS” icon and select the “FRIENDS” tab (leftmost). If your friend is not there, you need to add them first. If your friend is on […]