Category: Pottery2-Android

How to change the subscription plan or payment method?

If you want to change your subscription plan, go to game options, choose Subscription, and tap on the “manage subscription” on the bottom of the banner. Then tap on the “cancel” option in Google Play and choose a new game plan. The new subscription will start at the end of the previous subscription plan. To […]

How to restore or sync my game progress?

Have you reinstalled the game? Changed your device? Are you playing on two devices? You may need to restore or sync your game progress. Remember, uninstalling the game, just like restarting progress, will cause loss COINS. The game progress is restored after logging into THE SAME ACCOUNT AS PREVIOUS on Facebook or Google Play Games. When […]

How to securely store my game progress?

Hello! If the Google or Facebook account is configured correctly in your device, then the game progress is automatically stored in the servers and can be restored at any time.

I accidentally purchased an annual subscription. How do I get a refund?

Follow the instructions below if: On your computer, go to play.google.com/store/account. Click Order History. Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund.

I was charged for a subscription by Google Play and want a refund

You can get an app or game refund from the Google Play Store easily if you ask for it within 2 hours of purchase. Find the app or game you want to return and tap Refund. Tap Yes, the app will be uninstalled, and your money will be refunded.

How do I cancel my subscription?

Cancel a subscription   On your Android phone or tablet, open the Google Play Store. Check if you’re signed in to the correct Google Account. Tap Menu. Subscriptions. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions